Privacy policy

Privacy Policy

Effective Date: April 27, 2026  |  Last Updated: April 27, 2026

CasaCam ("we," "us," or "our") is a brand operated by Primrose Technologies Inc., a U.S.-based company. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.casacamusa.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Site.


1. Information We Collect

We collect the following categories of personal information:

  • Identity & Contact Information: Name, email address, and phone number provided when you place an order, create an account, or contact us.
  • Shipping Information: Delivery address and related logistics details required to fulfill your order.
  • Payment Information: Payment card details and billing information. All payment processing is handled securely by Shopify Payments. We do not store full payment card numbers on our servers.
  • Account Information: Username, password (stored in encrypted form), and purchase history if you create an account on our Site.
  • Usage & Device Data: Browser type, IP address, pages visited, referring URLs, time spent on pages, and other browsing behavior collected automatically through cookies and similar tracking technologies.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and delivery coordination.
  • To communicate with you about your orders, account, or customer service inquiries.
  • To send you marketing and promotional communications (only with your consent; you may opt out at any time).
  • To improve and personalize your experience on our Site.
  • To analyze Site traffic and usage patterns for internal business reporting and analytics.
  • To detect and prevent fraud, unauthorized access, and other illegal activities.
  • To comply with applicable laws and legal obligations.


3. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage data.

  • Strictly Necessary Cookies: Required for the Site to function, including shopping cart and session management.
  • Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.


4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Site and business, including Shopify, shipping carriers, and email service providers. These parties are contractually required to maintain confidentiality.
  • Payment Processors: Shopify Payments and its banking partners process payment transactions. They are PCI-DSS compliant.
  • Analytics Providers: We use tools such as Google Analytics to analyze Site usage.
  • Legal Authorities: We may disclose your information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred to the acquiring entity. We will notify you before your information is subject to a different privacy policy.


5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order-related information is typically retained for a minimum of 5 years for accounting and legal compliance purposes.


6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site uses HTTPS encryption, and access to personal data is restricted to authorized personnel only.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.


7. Your Rights and Choices

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking "Unsubscribe" in any email or contacting us directly.
  • Data Portability: Request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at privacy@casacamusa.com. We will respond to verified requests within 30 days.


8. California Privacy Rights (CCPA Notice)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information. You therefore need not opt out of any sale.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a California privacy rights request, contact us at privacy@casacamusa.com. We will verify your identity before processing your request and respond within 45 days.


9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.


10. Third-Party Links

Our Site may contain links to third-party websites, including Amazon.com. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide a more prominent notice (such as an email notification or a banner on our Site). Your continued use of our Site after any changes constitutes your acceptance of the updated policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:


Primrose Technologies Inc. (CasaCam)

Email: service@casacamusa.com

Website: www.casacamusa.com